Interface Overview File Open / Save / Save as Colours Movement Background sound / audio Binaural sound / LFA Beeps / Taps Tracking Image / Background Image Media Player Shortcuts Options Unlocking Error Messages Support Trouble Shooting General setup

Trouble Shooting

Supported operating systems

The software is known to operate under the following versions of Windows

  • Windows 7
  • Windows Vista
  • Windows XP (Home or Pro)
  • Windows 98
  • Windows NT 4 (With service pack 6a or later applied)
  • Windows ME
  • Windows 2000 (With service pack 2 or later applied

MAC compatibility depends on the level of Windows emulation possible.

Other operating systems may or may not support the software.

Monitor / Screen

The software is known to operate with the following screen types

  • Super VGA (1024 * 768) or higher / 256 colours

Other screen types may or may not support the software.

If a Windows search (F3) process is underway this will have a major impact on processor availability and will cause significant disruption to screen animations. To resolve close the seach windows down.

Monitor Settings: Enable hardware acceleration and optimise for speed.

Screen saver: Switch off your screen saver or extend the "inactive" time period to avoid the sreen saver activating during a set of movements.

Installation

The software may not be installed onto a network server or any other form of distributed network device.

Installation is to a folder named c:\CS. This must not be changed.

The Microsoft .Net Framework must be installed on some systems. The installation utility will identify if this is required and take appropriate action.

Memory

The software is known to operate on systems with 64K + of memory. Large audio files / multiple Windows open at the same time will reduce available memory.

As a matter of course you should reset your PC on a regular basis ie do not leave it up and running permanently.

Processor

The software is known to operate on Pentium III + systems but may still function with other processor types.

As with all Windows applications try to keep the number of Windows / Applications active at any one time down to a minimum.

Unlock

Software is licensed to a specific PC. The formally registered user must be the person that installs the software. They must be logged in as themselves to do so. If details of either change and are detected a new unlock code must be requested and entered.



See also

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