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User Support Tools - Public Version
Mar 2017: A different version of this facility is available to registered users. See download pages and recent download eMails for details.
View my licence records
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To see a list of the unlock codes and download links assigned to you please sign-into the utility to the left or let us know and we will resend your unlock / download eMail. The userid and password are the same as those that you use to access downloads.
Some specially discounted purchases or other non-standard licensing / purchasing arrangements are not covered by this utility. If affected you will need to get in touch with us or refer to your eMail archives for unlock / download eMails previously sent to you.
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Retrieve my password
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The userid and password are the same as those that you use to access downloads. The facility to the left enables you to have your userid / password sent you via eMail.
The utility can only send to the eMail address used when originally purchasing. NB If the resulting eMail is not delivered to your inbox within a few minutes then check your junk email folders.
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